Best Ways to Get Feedback From Customers

It’s true you can easily get insights on your business analytics and track almost everything you can think of. But what if you could learn all about your customers directly from them? That’s the power of feedback and businesses do not use this strategy enough. Why do you need feedback? Yes, why do you need […]

Creating an Exceptional Customer Experience

“A Satisfied Customer is the Best Business Strategy of all” – Michael LeBoeuf The most prolific businesses offer exceptional customer experience to clients. They do this because they realize that customers will pay more for better customer experience than anything else. Let us explore this with some practical scenarios. If you walked into coffee shop […]

Improving Customer Experience Will Drive Revenue

Each one of us is a customer to other services we do not offer. So, with that being said, can you remember the last time you were pleased with your interaction with a company? Did this make you want to buy more and tell others? How about when you had a bad experience with a […]