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Manage Your Reviews And Strengthen Your Online Reputation

Manage Your Reviews And Strengthen Your Online Reputation

A business with a poor reputation won’t last much longer in business. Regardless of if you have a local store or an online one, the fact remains that somewhere somehow people are talking loudly about your business and the voices of every dissatisfied client rings the loudest. Your online reputation is directly linked to the […]

ask for reviews

How to Get More Reviews? Just ask!

In a new survey, researchers discovered that 74% of customers who left a review for a service were asked first. This means that local business owners who ask for customer feedback stand a better chance of getting them than owners who don’t. Hence, if you are wondering how to get more reviews for your business, […]

fun ways to ask for reviews

5 Fun Ways to Ask For Reviews

Customer feedback does several things for your business and here’s a few of them It shows what customers are thinking about your business- are they happy or not? It gives you a clear view of what you need to do more or improve on. It reels in or discourages new clients. In a nutshell, customer […]

how to rank on google

How to Get Your Small Business Seen on Google

Small business or not, you need a solid means of promoting your business and generating leads if you must succeed in your venture. It’s no secret that things have changed drastically for businesses when it comes to marketing and the good ole traditional methods just don’t cut it anymore. Why is visibility on Google important? […]

hotel reviews

4 Reputation Management Mistakes in the Hotel Industry

Reputation is everything. It determines what existing and prospective clients think about your business. Statistics show that over 93% of bookers peruse online reviews on platforms like TripAdvisor before making a decision. Another 53% won’t look twice at your service if it lacks another guest’s affirmation. Hence, in the hotel industry, maintaining a good business […]

customer leaving review

Less Than Half of Companies Ask For Reviews

It’s common knowledge that reviews can seriously impact your business success. The statistics are everywhere and the numbers of prospects who depend on what existing customers have to say about your product or service is devastatingly high. However, it is equally surprising to know that less than half of businesses ask their customers for a […]

Business Owner’s Guide to Responding to Negative Reviews

Negative reviews are something that comes with the business. No matter how hard you try, you can’t be completely rid of them. Some clients leave negative reviews because they have a bad experience; others may just be biased or chronic complainers. The problem is, your prospects won’t care why a customer leaves a negative review. […]

Creating an Exceptional Customer Experience

“A Satisfied Customer is the Best Business Strategy of all” – Michael LeBoeuf The most prolific businesses offer exceptional customer experience to clients. They do this because they realize that customers will pay more for better customer experience than anything else. Let us explore this with some practical scenarios. If you walked into coffee shop […]

Asking For Reviews on Facebook and Google

As a business owner who aims to be successful, there are several factors to put in place to achieve this goal. Trust is a big part of your success story, and it is the only reason anyone would invest time and money in your service or product. Now, how do you get trust? It starts […]

The Impact of Reviews on Local SEO

Local SEO is the optimization of your business for relevant queries. It is when your business becomes recognized by search engines during a search that relates to your local area. For example, if a web user searches for ‘restaurants near me’ and he lives in Utah, the search engine will provide results that show top-ranking […]