customer leaving review

Less Than Half of Companies Ask For Reviews

It’s common knowledge that reviews can seriously impact your business success. The statistics are everywhere and the numbers of prospects who depend on what existing customers have to say about your product or service is devastatingly high. However, it is equally surprising to know that less than half of businesses ask their customers for a […]

Business Owner’s Guide to Responding to Negative Reviews

Negative reviews are something that comes with the business. No matter how hard you try, you can’t be completely rid of them. Some clients leave negative reviews because they have a bad experience; others may just be biased or chronic complainers. The problem is, your prospects won’t care why a customer leaves a negative review. […]

Asking For Reviews on Facebook and Google

As a business owner who aims to be successful, there are several factors to put in place to achieve this goal. Trust is a big part of your success story, and it is the only reason anyone would invest time and money in your service or product. Now, how do you get trust? It starts […]

get google reviews

How To Get More Reviews On Google

Reviews speak for themselves and your business. This is why they have become so important on Google. In recent times, business ads and location are taking up a larger part of search pages. So when a web user makes a query, several businesses that offer services related to that query are shoved in their face. […]

Creative Responses to Positive Reviews

Reviews are unavoidable in business. You need them to grow and show potential clients you are trustworthy. Reviews are how clients speak to each other and they contribute to a new customer’s decision on whether or not to use your services. There are several resources that speak on how to handle negative reviews in a […]

responding to negative reviews

How to Respond to Negative Online Reviews

A bad review is something no one wants to see. It is upsetting and has the wrong effects on your business. New customers may get the wrong idea and your ratings may fall giving your competitors an edge. The problem is negative reviews are inescapable. Now and then they appear suddenly, giving you a scare. […]

unhappy vet visit

Your Veterinary Practice Just Got A Negative Review, Now What?

Your veterinary practice works hard to provide the best care at competitive prices for your neighborhood’s furry family members. You work day after day, performing a variety of tasks from clipping toenails to major surgeries. The majority of your clients rave about your services, but sometimes you get that bad feedback. Oftentimes that feedback is […]

monitoring online reviews

6 Ways to Monitor Online Reviews Effectively

Online reviews are a key element in business success. They are powerful enough to make or break your business. Online reviews directly affect your reputation and the trust new or existing customers can develop. Hence, it is important to learn how to monitor and manage them. It is surprising to find that some business owners […]

How to Build Online Reputation Management

Online reputation management (ORM) describes the process of controlling and improving the way your brand is perceived by others- especially potential customers. It is probably one of the most difficult parts of an online business. Several business owners find online reputation management difficult because the internet gives every one extreme freedom of speech. It is […]

5 Reasons Why Online Reviews are Important

Online reviews are one of those factors that can make or break your online business. Research has shown that several customers check for positive and negative reviews before investing money in a product or hiring a service. As an electrical contractor or business owner, having as many reviews (positive reviews) as possible is crucial. There […]